Mouse, Keyboard, Trackpoint, and Touchpad do not work

Make sure the Touchpad is enabled.

If the touchpad is not working, use these steps to access Touchpad options:

  1. Select the Windows logo key + I (capital i). Another option is to use Windows key + S.
  2. Type touchpad.
  3. Select the Turn the touchpad on or off option (use the arrow key to move down the list and Enter to select).
    Touchpad settings
  4. Make sure Touchpad is set to On. Use the Tab key to select the Touchpad option. Use the Spacebar key to toggle the option.
    Touchpad

Note: For additional information, see this Microsoft link: Keyboard shortcuts in Windows.

Another way to check Touchpad settings, if the system has a working mouse or trackpoint:

  1. Search for Touchpad.
    Search icon
  2. Select Turn the touchpad on or off.
    Turn touchpad on
  3. Make sure Touchpad is set to On.
    Touchpad